Heald College

IS CCNA® OR CCNP® CERTIFICATION RIGHT FOR ME?
This field is perfect for people who want to stay on top of current technologies. Individuals who specialize in this area generally have a passion for computers and a knack for problem solving.

WHAT'S THE JOB OUTLOOK?
As computers become an increasingly vital part of virtually every kind of business, the evolving technologies – and the people who understand them – take on even greater importance. Cisco® routers and switches are the products most widely used to send information from one network to another. As the demand for networked computer systems grows, so does the demand for CCNA®s and CCNP®s, who understand how to configure, maintain, and support Cisco® routers and switches.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Cisco® Systems Administration program can pursue CCNA® certification, and then assume a variety of positions, including Help Desk Technician, Field Technician, Network Technician, and Customer Service Technician. Graduates of our Advanced Cisco® Systems Administration program pursue CCNP® certification, and then assume rewarding careers in a variety of positions, including Network Administrator, Level II Support Engineer, Level II Systems Engineer, Network Engineer, or Deployment Engineer.

IS A CAREER AS AN ELECTRONICS TECHNICIAN RIGHT FOR ME?
Electronics technicians are people who have a natural interest in how things work. They're good at taking things apart and putting them back together.

WHAT'S THE JOB OUTLOOK?
Job opportunities abound in the electronics technology field, with positions available in everything from telephone systems operation to computer and office machine repair. There's a growing need for employees who specialize in home entertainment equipment and commercial and industrial electronic equipment as well. Individuals with advanced training can go on to become specialists who work with other technicians to diagnose especially difficult problems, or consult with engineering experts to design equipment and develop maintenance procedures.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's electronics technology program can pursue rewarding careers, working with equipment including televisions, radars, industrial equipment controls, computers, telephone systems, and medical diagnostic equipment. You can perform job roles ranging from Electronics Technician and Field Service Technician to Manufacturing Technician.

In this line of work, you might work with engineering experts or other technicians to develop laboratory tests, calibrate and operate instruments, make calculations, or repair equipment.

IS A CAREER AS A NETWORK SYSTEMS ADMINISTRATOR RIGHT FOR ME?
Network Systems Administration is the perfect program for people who want to have a mission critical role at their place of work. Individuals who specialize in this area are generally good at troubleshooting and working as a part of team.

WHAT'S THE JOB OUTLOOK?
Opportunities abound in the network systems administration field, as companies are relying more heavily on computer networks to make their operations run smoothly. Job growth in this field will continue to be driven by rapid gains in computer and data processing services, which is projected to be the fastest-growing industry in the U.S. economy. Today's job market demands capable, tech-savvy individuals who exhibit proficiency in a range of network functions, and above all, professional polish.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Network Systems Administration program can pursue rewarding careers in a variety of positions, including LAN Administrator, WAN Administrator, Junior Network Administrator, Technical Support Specialist, or Network Support Technician. You'll also be prepared to pursue the following technical certifications: CompTIA A+, Network+, Linux+, Security+, and Microsoft® Certified Professional.

As a Network Systems Administrator, you can generate reports, implement and configure customer support databases, install and maintain servers, recommend hardware and software, and monitor network performance. No matter which position you hold, your Heald degree can help prepare you for great success in the network systems administration field.

IS A CAREER IN SOFTWARE TECHNOLOGIES RIGHT FOR ME?
Software Technologies is the perfect program for people who want to master both office and computer skills. Individuals who specialize in this area are generally good at multi-tasking and working with computers.

WHAT'S THE JOB OUTLOOK?
Computers create countless efficiencies in today's marketplace, making them the essential ingredient to business success. The demand for computer support specialists is steadily increasing, as their employers rely on them to provide technical assistance to their colleagues. In fact, computer specialists are projected to be among the fastest-growing occupations through 2010. Employers in today's job market are seeking job candidates who have up-to-date computer skills and the ability to keep pace with evolving technologies.

WHAT WILL I DO WITH MY EDUCATION?
Graduates of Heald's Software Technologies program can pursue rewarding careers in a variety of positions, including Software Specialist, Computer Support Specialist, Technology Coordinator, Help Desk Specialist, Customer Service Representative, and Administrative Assistant.

As a specialist in this field, you can perform a variety of administrative and computer support tasks. Your duties might include creating presentation materials for your team members or troubleshooting problems with computer hardware and software. No matter what position you hold, your Heald degree can help prepare you for great success in the workplace.